How a Small Insurance Agency Gained Big Peace of Mind with Proactive IT & Cybersecurity
The Challenge
Melissa thought her agency was too small to justify hiring an IT partner. She relied on a couple of friends to help after hours—but as the insurance industry became more tech-driven, that wasn’t enough. Downtime during business hours was costing her team productivity—and costing her agency revenue.
“I thought my office was too small to hire IT. I had two friends helping after hours, but as tech took over the insurance world, we needed daytime support. It was costing me business because of the downtime.”
The Solution
- Vine stepped in as a responsive, security-focused IT partner—designed to support small businesses like Melissa’s. We delivered:
- Real-time support during business hours: no more waiting or off-hours delays
- Security-first systems: protecting sensitive client and policyholder data
- Full data protection & backups: we implemented secure backups for email, calendars, files, and systems to ensure redundancy and keep the business safe if something goes wrong
- Stress relief for the team: we took tech issues off their plate
- Proactive monitoring and updates: to prevent downtime before it happens
- Trusted partner energy: professional, personable, and always following through
“Now we get super fast help when something goes wrong. Vine minimizes our downtime, keeps our data secure, and relieves the stress that tech used to cause our team.”
The Impact
With Vine in place, Melissa’s agency operates confidently and securely. The team can serve clients without disruption—and Melissa doesn’t have to play tech manager anymore.
“You need to call Vine! They’re responsive, smart, fun to work with, and worth every penny for the peace of mind they give us.”
Think you’re too small for real IT support? Think again.
Let’s Talk →
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